Original Equipment (OE) Number
OE Number - Original Equipment Number- the number of complete component or sub-assembly which is used during production of the equipments and marketed under equipment manufacturer´s brand name. OE Number is interchangeable with the term Genuine Number.

Genuine part is refers to OE part in the equipment manufacturers packaging. The Genuine part and OE part are equivalent, as described above.

OE Numbers on our website are given for reference purposes only. It helps you to find alternative products from producers on Aftemarket. The Aftermarket provides a wide variety of parts of varying qualities and prices for nearly all equipment makes and models. It is necessary to take into consideration that part from Aftemarket meets OE tehnical specifications, but not always a qulaity of materials used during production.

Some producers widely represented and known on Aftermarket are also OE manufacturers (for example: Bosch, Denso, Delphi, TRW, Lemförder, Continental, ATE, SKF, INA)

You can check your package status using the link below: https://www.megawattsparts.com/trackorder. You can also contact our online customer service or e-mail sales@megawattsparts.com for assistance. We will reply to you within 24 hours.

Delivery typically takes 45–60 days for shipments from our China warehouse and within 7 days for shipments from our Saudi Arabia warehouse.

In most cases,your package will arrive within the estimated time.However,the actual delivery date may be affected by flight schedules,weather conditions,and other external factors.Please refer to your tracking information for the most accurate arrival date.

Absolutely.We implement a multi-stage,rigorous testing system for all parts before they hit the market. The whole testing process covers the R&D,production and pre-delivery stages to eliminate quality risks thoroughly.

We not only have our own factories in China, Saudi Arabia, and Nigeria, but also collaborate with numerous brands and partners such as Cummins, Donaldson, Perkins, and Caterpillar...

Mission

To make reliable power parts accessible to everyone — delivering quality, convenience, and direct value to enterprises, families, and outdoor users worldwide.

Vision

To build a truly global, local-first supply network that transforms how the world sources generator and construction machinery parts — seamless, fast, and trusted.

Click here to know Megawatts more: https://www.megawattsparts.com/about-us

We not only have our own factories in China, Saudi Arabia, and Nigeria, but also collaborate with numerous brands and partners such as Cummins, Donaldson, Perkins, and Caterpillar...

We have 5 different addresses:

1.CHINA SALES OFFICE: No. 2-11, No. 8, Gaotai Road, Gaishan Investment Zone, Cangshan District, Fuzhou, Fujian
2.SAUDI ARABIA FACTORY: 7264 Shakra, Al Faisaliyyah, REFB3035, 3035, Riyadh 12883
3.RUSSIA SALES OFFICE: 127282, Moscow, Severnoe Medvedkovo Municipal District, Polyarnaya St., 31V, Bldg. 1, Premises 1/2
4.COLOMBIA SALES OFFICE: 92-32 26th Street, 03-118, Bogota
5.NIGERIA FACTORY: Plot 5 Chivita Avenue Ajao Estate Isolo Lagos

1. Dual Supply Chain
We offer genuine OEM and premium aftermarket parts—all built to original standards—balancing performance with your budget.

2. Direct-to-You Value
We deliver top-tier parts directly to you at lower prices by cutting out middlemen, saving businesses and individuals significantly.

3. Global Local Warehouses
Our worldwide network of local warehouses enables same-day purchase, fast delivery, and easy returns, so you get parts fast with no downtime.

4. Expert-Driven Reliability
Our specialist team is committed to making equipment maintenance simple and predictable, with reliability guiding every step from product choice to support.

We were inspired by cross-border shoppers’ struggles with unreliable,ill-fitting generator parts and tangled supply chains.Our goal is to deliver certified,model-specific,durable parts and a stress-free shopping experience.

Our new spare parts brand, Megawatts, was officially launched in 2025, yet it is built upon two decades of deep expertise in the engine industry.

With 20 years of engine industry experience, we have identified a gap in the market: amid global supply chain disruptions, buyers worldwide struggle to source genuine and model-matched engine parts. That is why we built our brand “Megawatts”on two core commitments — certified quality and customer-centric convenience. 

Please click here for details: https://www.megawattsparts.com/privacy-policy

Please make sure you visit our official website: https://www.megawattsparts.com/

At Megawatts, protecting your information is our priority. Here's how we ensure your security:

1.SSL Encryption: We use bank-level SSL technology to encrypt all data transmitted during payment and browsing, keeping your personal and financial information secure.

2.Limited Data Collection: We only collect essential information needed to fulfill your order and never share it with third parties unless legally required.

3.Secure Storage: Your data is stored using industry-standard safeguards to prevent unauthorized access, loss, or misuse.

4.For more details, you can review our Privacy Policy or contact our security support team at service@megawattsparts.com. We will reply to you within 24 hours.

Yes, our website is completely secure.

We use SSL encryption (the same technology trusted by banks) to protect all your information during checkout and browsing. We only collect necessary data to serve you, never share it with third parties, and follow strict privacy practices.

If you have further concerns, feel free to contact us via online customer service or e-mail sales@megawattsparts.com.We will reply to you within 24 hours.

We offer a 90-day free return policy for customers. Please visit the return policy for detailed information megawattsparts.com/return-policy

Once your order is processed,a confirmation email will be sent to you.You can find your order details in that email or by logging into your account on our website.

If you don't have our membership account yet, please click here to register.

1.If you are a Megawatts member, you can view your order history by clicking the "My Orders" option under "My Account".

2.If you don't have a membership account yet, please click here to register.

Please click "Forget Password" on the login page,enter the email address you used when registering,and the system will send you a link to reset your password. It may take about 3 minutes, please be patient.

You can click here to reset password.

No, it's not required. However, we recommend registering, as you'll receive a 10% discount coupon upon registration.

You can also register here.

If you are a Megawatts member, you can edit your shipping or billing address by clicking "Address" under "My Account." If your shipping address difference from your billing address, please select "Use a different billing address" during checkout to fill in the relevant information.

If you are not yet a Megawatts member, please register by clicking here

Click "Sign Up" on the homepage of the website,enter your email and set a password. You will then receive an activation notification email. Please click the activation link in the email to complete the registration. After registration,your order history,delivery address and other information can be synchronized.

You can also click here to register.

Megawatts offers warranty, depending on the category. Please visit the warranty policy for detailed information https://www.megawattsparts.com/warranty-policy

 Please click here to view our complete shipping policy https://www.megawattsparts.com/shipping-policy

Yes, we charge sales tax according to government policy, the amount of sales tax depends on the tax rate in your state and locality.

Megawatts offers a variety of payment methods to make your shopping experience more convenient. Accepted payment methods include:
All major credit and debit cards, PayPal, Visa, Mastercard, Apple Pay, Google Pay and China UnionPay (CUP).

Please click here to view our full payment policy megawattsparts.com/payment-policy

Please note that Megawatts does not store any card information. Your browser may have stored your card information. You can delete this information in the settings of your web browser.

We only retain information that helps us identify and meet customer needs and interests.
We will make every effort to ensure that your information is only used to make our products and services more valuable.
We will not sell, distribute, or provide any of your information to any third party unrelated to us.
For more details, please read our privacy policy megawattsparts.com/privacy-policy

Yes! Megawatts adopts industry-standard technologies to ensure the security of online transactions and enhance the safety of online payments.

 Our in-stock orders will be shipped within 2 business days, probably take about 1-4 business days to reach a customer depending on your location.

probably take about 1-3 business days  from Saudi Arabia warehouse if you are in this country.

probably take about 5-10 business days  from Chinese warehouse if you choose express delivery method.

probably take about 45-60 business days  from Chinese warehouse if you choose standard deliverymethod.

We accept credit cards(Visa/Mastercard),PayPal for secure and convenient payment.

We offer worldwide shipping. You can also contact our online customer service or email sales@megawattsparts.com to confirm delivery availability. We will reply to you within 24 hours.

Import duties are borne by the seller, while local consumption taxes such as VAT in Saudi Arabia are the responsibility of the consumer.

We have DHL,SMSA,e-Packet for choose

Please contact us via online customer service or e-mail sales@megawattsparts.com before your order ships. We will reply to you within 24 hours and we will try to help you change the address or cancel the order.

Please check our return policy: https://www.megawattsparts.com/return-policy

1.Retain all evidence: Take photos/videos of the damaged product,original packaging,and shipping label(include unboxing footage if available).

2.Contact us immediately via online customer service or e-mail sales@megawattsparts.com with your order number + tracking number + evidence—request a refund or free re-shipment.

3.We'll initiate a logistics claim and resolve it within 3-5 working days.

1.Retain all evidence: Take photos/videos of the damaged product,original packaging,and shipping label(include unboxing footage if available).

2.Contact us immediately with your order number + tracking number + evidence—request a refund or free re-shipment.

3.We'll initiate a logistics claim and resolve it within 3-5 working days.

The refund can only be made to the account you originally used for payment.

The order will be confirmed in real time after online payment.If the payment is successful but the order is not synchronized,you can also contact our online customer service or e-mail sales@megawattsparts.com for help. Providing the payment screenshot/transaction number for verification. We will reply to you within 24 hours. 

1. At checkout, select PayPal as your payment method.

2. You will be redirected to the PayPal page - log in using your email/phone number.

3. Review your order details and select your payment method.

4. Click "Pay Now" - Done! You will receive a confirmation email.

1. Check Information
Verify that the card number, expiration date, CVV, cardholder name, and address are entered correctly.

2. Check Account Status
Confirm sufficient balance, ensure the spending limit has not been exceeded, and check whether the card is frozen or has been subject to unauthorized use.

3. Contact Your Bank
Call your card issuer’s customer service to clarify the reason for the decline and request that any restrictions be lifted.

4. Try Another Card
Use a different credit/debit card or a digital payment method (such as WeChat Pay or Alipay).

5. Retry with a Fresh Start
Clear your browser cache/cookies, or try again using a different browser or device.

You can also contact our online customer service or e-mail sales@megawattsparts.com for help. We will reply to you within 24 hours.

1. Bank / Card Issuer Decline

Reason: The bank declined the transaction due to risk control or information mismatch (such as an incorrect address or exceeding the limit), often without specifying the exact reason.

Action: Contact your bank for confirmation; update the billing address and card information linked to your PayPal account; verify your card.

2. PayPal Account Issue

Reason: Account restricted, security verification required, or unverified email/bank account.

Action: Log in to your account to check notifications, complete identity verification, email verification, or lift the restriction.

3. Incorrect Payment Details

Reason: Inaccurate recipient information.

Action: Confirm that the recipient’s PayPal account (email/phone number) is entered correctly.

4. Change Payment Method

Action: Try adding a bank account or another credit/debit card.

5. Temporary Issue

Action: Wait for a period of time and try again.

You can also contact our online customer service or e-mail sales@megawattsparts.com for help. We will reply to you within 24 hours.

Yes. During the checkout process, you should be able to choose to enter an alternative shipping address. If you encounter any difficulties, you can contact our customer service team for assistance in updating your delivery address.

"Logistics acceptance" means your package has been registered by the carrier but not yet shipped/delivered. Please wait patiently.

We're sorry about the missing package! Here's how we'll resolve it quickly: 

1.First,check your delivery address(confirm no errors),nearby spots(parcel lockers,reception,neighbors),or wait 24-48 hours(cross-border scan delays are common).

2.If not found your package, please contact us via online customer service or e-mail sales@megawattsparts.com. We will reply to you within 24 hours.

3.We'll initiate a logistics investigation immediately.If confirmed lost/misdirected,we'll offer a full refund or free re-shipment.Reply with your order details,and we'll act fast!

Delivery typically takes 45–60 days for shipments from our China warehouse and within 7 days for shipments from our Saudi Arabia warehouse.

In most cases,your package will arrive within the estimated time.However,the actual delivery date may be affected by flight schedules,weather conditions,and other external factors.Please refer to your tracking information for the most accurate arrival date.

You can check your package status using the link below: https://www.megawattsparts.com/trackorder. You can also contact our online customer service or e-mail us sales@megawattsparts.com for help. We will reply to you within 24 hours.

You may select your preferred shipping method at checkout. Please note that once the order is submitted, the details will be processed immediately and cannot be altered to ensure timely fulfillment.

Yes, we do offer combined shipping services.

You can place multiple orders and contact our online customer service or e-mail us service@megawattsparts.com before shipment. We will reply to you within 24 hours. We will consolidate your items into one package whenever possible to help you save on international shipping costs.

Please note:

Combined shipping is subject to warehouse location and product availability.

Customs duties and local taxes (eg. VAT in Saudi Arab) remain the responsibility of the recipient based on the destination country’s regulations.

We do not currently support.

Before your order ships, you can contact our online customer service or email us sales@megawattsparts.com to modify. We will reply to you within 24 hours.

Yes, please contact our online customer service or e-mailus sales@megawattsparts.com to confirm. We will reply to you within 24 hours.

Orders are typically shipped within 2 business day of being paid.We will provide you with tracking information once your order is on its way.

Megawatts has warehouses in China, Saudi Arabia, and Russia, and we will establish warehouses in more countries and regions in the future.

We supply full-range generator parts: Fuel Filter, Fuel Water Separator, Oil Filter, Coolant Filter, Air Filter, Water Filter, Cylinder Liner and Piston Kits, Engine Bearing, Engine Bushing, Connecting Rod, Valve and Valve Guides, Generator AVR, Generator Sensor, Stop Solenoid, Controller, FanThermostat, Turbocharger etc.

1.Please go to our homepage, https://www.megawattsparts.com/， click on the "Search" button at the top, and follow options Engine Brands——Parts Category—— Engine Model to select confirm your engine model and parts type you want, the website will recommend suitable spare parts for you. 

2.Every part on the device has a unique part number. This number is used to manage parts throughout the equipment manufacturing process in the factory. It also helps end users find the right product when replacement parts are needed. Equipment usually comes with a parts book when you buy it, or many parts have numbers printed, stamped, or machined on them as labels or nameplates. By searching for the part number on the website, you can quickly find the right replacement part.

We provide both genuine and aftermarket generator parts.

Delivery typically takes 45–60 days for shipments from our China warehouse and within 7 days for shipments from our Saudi Arabia warehouse.

In most cases,your package will arrive within the estimated time.However,the actual delivery date may be affected by flight schedules,weather conditions,and other external factors.Please refer to your tracking information for the most accurate arrival date.

After your order is shipped, you can track it and check the latest delivery status via this link:https://www.megawattsparts.com/trackorder

Please click here for details: https://www.megawattsparts.com/warranty-policy

Yes, we offer worldwide shipping. You can also contact our online customer service or e-mail sales@megawattsparts.com for help. We will reply to you within 24 hours.

Our generator parts undergo rigorous testing before shipment to ensure quality and reliability.

Please providing your machine model, serial number and part description to our online customer service or e-mail us sales@megawattsparts.com. Our customer service team will help you confirm the right part you need within 24 hours.

Please contact our online customer service or e-mail us sales@megawattsparts.com. Providing  parts brand, parts number and description.We will reply to you within 24 hours.

We accept credit cards(Visa/Mastercard),PayPal for secure and convenient payment.

Of course. Our Megawatts aftermarket parts are manufactured entirely according to the standards of the original factory parts.