Shipping Policy
Shipping Policy
- Free shipping on orders over $100.
- "Business days" Monday to Friday, excluding Saturdays, Sundays, and legal holidays (even if the holiday falls on a business day).
- Russia:Monday to Friday, excluding Saturdays, Sundays, and legal holidays (even if the holiday falls on a business day).
- Saudi Arabia:Saturdayto Thursday, excluding Saturdays, Sundays, and legal holidays (even if the holiday falls on a business day).
- China:Monday to Friday, excluding Saturdays, Sundays, and legal holidays (even if the holiday falls on a business day).
- After payment for your order is made, the warehouse requires 2business days to process it. You will receive a notification once the order is shipped.
Estimated Arrival Date
The estimated arrival date is a projected delivery date calculated based on shipping time data from our fulfillment center to your delivery ZIP code. These dates are determined by factors such as location, package size, and the shipping company's transit time. Please note that the displayed dates are only estimates. In most cases, packages will arrive within the estimated timeframe. However, actual delivery dates may be affected by flight schedules, weather conditions, and other external factors. Please refer to the tracking information for the most accurate arrival date.
Tracking Information
Tracking information will be available within 24 to 48 hours after the package is shipped. If you cannot view the tracking information, please try again after 48 hours.
International Shipping
We offer worldwide delivery services.
Damaged Packages
Upon receiving your order, please carefully inspect all shipping packages and items for damage, loss, or incorrect parts. Our warehouse makes every effort to prevent shipping damage, but occasional accidents may occur. If you receive damaged parts, please contact us immediately to avoid being charged for round-trip shipping costs. After 90 business days from the date the order is shipped, we will not be liable for any damage, loss, or incorrect parts, regardless of the responsible party. We are also not responsible for lost or stolen packages. All claims for such incidents must be reported and handled through the shipping company. For more information, please refer to "Risk of Loss" below.
Risk of Loss
All products purchased from our website are subject to our shipping terms, which are FOB shipping point. This means that the risk of loss and ownership of the products transfer to you at the shipping point, i.e., when the carrier accepts the goods for transport. If you do not receive the entire shipment within two (2) full business days after the carrier's estimated delivery date, you must contact us immediately. All claims must be submitted within thirty (30) days from the shipment date to preserve the possibility of a claim. We are not directly responsible for lost or stolen packages, but we are happy to assist you in filing a claim with the shipping company.
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INFORMATION
Contact Us
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CHINA SALES OFFICE: No. 2-11, No. 8, Gaotai Road, Gaishan Investment Zone, Cangshan District, Fuzhou, Fujian
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SAUDI ARABIA FACTORY: 7264 Shakra, Al Faisaliyyah, REFB3035, 3035, Riyadh 12883
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RUSSIA SALES OFFICE: 127282, Moscow, Severnoe Medvedkovo Municipal District, Polyarnaya St., 31V, Bldg. 1, Premises 1/2
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COLOMBIA SALES OFFICE: 92-32 26th Street, 03-118, Bogota
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NIGERIA FACTORY: Plot 5 Chivita Avenue Ajao Estate Isolo Lagos
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Email:sales@megawattsparts.com
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